At Brooklyn Wash N Fold, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and laundry services.
We may collect the following types of information when you interact with our website or services:
Personal Information: Name, phone number, email address, and physical address.
Payment Information: Credit/debit card details or other payment methods (processed securely through third-party providers).
Service Information: Laundry preferences, order details, and pickup/delivery schedules.
Website Data: Cookies, IP address, and browsing behavior for analytics and service improvement.
Your information is used for:
Processing and delivering your laundry orders.
Scheduling pickups and drop-offs.
Communicating with you regarding orders, promotions, or updates.
Improving our website, services, and customer experience.
Meeting legal and regulatory requirements.
We do not sell or rent your personal information. We may share limited data only in the following cases:
Service Providers: With trusted third-party companies that help us operate (e.g., payment processors, delivery partners).
Legal Obligations: If required by law, regulation, or legal request.
Our website may use cookies and similar tracking technologies to:
Improve website functionality and user experience.
Analyze website traffic and usage patterns.
Provide relevant offers or promotions.
You can disable cookies through your browser settings, though some features may not work properly.
We take reasonable measures to protect your personal data, including secure servers and encryption where applicable. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You have the right to:
Access, update, or correct your personal information.
Request deletion of your data (subject to legal and contractual obligations).
Opt out of promotional emails at any time.
To exercise these rights, please contact us using the details below.
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date. Continued use of our services means you accept the updated policy.
If you have any questions about this Privacy Policy or how your information is used, please contact us: